Queen City Management Services
Most rental owners don't lose money in one dramatic moment — they lose it slowly. The tenant who pays late every month. The maintenance call at 11 p.m. The vacancy that stretches from three weeks to three months. Queen City Management Services (QCMS) exists so Charlotte rental owners never carry any of that alone.
You keep the income. We carry the problems.
QCMS is a Charlotte-based property management and real estate brokerage firm serving rental property owners and investors since 2013. Broker-In-Charge Halah Kablan Ladson brings 22 years of real estate experience spanning four states, and the firm is licensed in both North and South Carolina.
What We Handle for Rental Owners
Service | What You Get |
Marketing & Leasing | Professional listings, showings, and lease execution |
Tenant Screening | Credit, income, background, and rental-history verification |
Rent Collection | Online payments, enforcement, and monthly owner disbursements |
Maintenance | Coordinated with vetted vendors on owner-approved budgets |
Turnovers & Rent-Ready | Make-ready repairs, cleaning, and re-listing between tenants to cut vacancy days |
Inspections | Move-in, move-out, and routine property checks |
Financial Reporting | Monthly owner statements and year-end summaries |
Evictions | Handled lawfully from first notice through turnover |
**Our Tenant Placement Guarantee: if a tenant we place leaves or is evicted within the first six months, we re-lease your property at no additional leasing fee. We screen like it's our money on the line — because with this guarantee, it is.
"You’re not just another door count or another address in a spreadsheet. I have skin in this game too — we don’t make money unless you’re making money. And that matters when what we’re caring for may be one of the biggest wealth-building assets you’ll ever own."
— Halah Kablan Ladson, Broker-In-Charge
For Investors — From the Auction to the Lease
One team carries the whole cycle: finding the deal, making it rent-ready, and managing what it earns. Learn more about investing with QCMS.
Service | What You Get |
Acquisitions | Brokerage for foreclosures, auctions, tax deed and distressed purchases |
Renovation-to-Rental | Scope, vendor coordination, and rent-ready conversion of value-add properties |
Dispositions | Sale of investment properties, occupied or vacant, with tenant coordination handled |
Where We Work
Charlotte, Matthews, Huntersville, Concord, Salisbury, and Rock Hill — covering Mecklenburg, Cabarrus, Union, Gaston, Rowan, and York County SC. Service available in English and Spanish.
Own a rental in the Charlotte area — or about to? Start with a free rental analysis — see what your property should earn and where it stands. Or talk to us directly at 704-941-4557. Market insights and owner resources at qcmscharlotte.com/insights.
Est. 2013 · Licensed NC & SC · Broker-In-Charge with 22+ years of experience · Bilingual English/Spanish · Full-service: leasing, maintenance, financials · Foreclosures · Renovations · Auctions · Tax Deeds/Liens · Distressed properties · Liens
Additional Information
Queen City Management Services (QCMS)
Charlotte property management and real estate brokerage, est. 2013 — qcmscharlotte.com
Halah Kablan Ladson — Broker-In-Charge | QCMS
Halah Kablan Ladson - Broker-In-Charge · Licensed NC & SC · 22+ years of real estate experience
QCMS Office — Charlotte, NC
Inside the QCMS office at 13534 Plaza Rd Extension, Ste 108, Charlotte — serving landlords and investors since 2013
For Sale: 9605G Vinca Circle — Investment Property
9605G Vinca Circle, Charlotte — investment property currently offered for sale through QCMS. Brokerage services for investors: acquisitions, dispositions, and renovation-to-rental projects.