This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and/or necessary.

Essential Functions

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

This position requires the agent to monitor all payments within a 48-hour turnaround time. The agent will be required to ensure payments are posted to the correct accounts and deposited into correct accounts. You may also process automatic draft payments and address Client concerns via email and/or phone. Basic knowledge of Microsoft Office, Word, Excel, and Google is required.

Competencies

An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.

Personnel- Follows applicable laws and regulations for handling sensitive and confidential files and information. Reports any issues or concerns immediately to their direct supervisor or HR manager.

Training- Follows all training documents and schedules.

Judgment: Makes effective choices- Uses policies, procedures, and/or guides to make good choices. Uses data and facts to make day to day decisions and involves others as needed. Recognizes what might be a problem and informs those who can correct it.

Client centered: Serve the Client- Shows care and concern when serving our Clients and their needs. Asks questions in order to understand their needs. Uses policies and information in order to exceed the Client’s expectations. Finds the right resources (people and/or tools) at the right time in order to resolve any requests.

Execution and Results: Get results- Ensure work is done correctly. Works on top priorities first. Makes a consistent effort to get results. Meets deadlines. Takes action to resolve problems so work can be completed in a timely manner.

Planning and Improvement: Plan for and improve work- Accepts responsibility and meets expectations for own work. Identifies steps needed in order to carry out work required.

Influence and Communicate- Listens to others and asks questions about what is needed. Communicates in a respectful and professional manner.

Ethics and Compliance- Follows all company policies and procedures. Shows integrity and ethical behavior in all work situations.

Adaptability- Adapts to changing work demands. Stays focused on own work when faced with challenges and/or difficulties. Stays open to and learns from feedback.

Physical Activities

The following physical activities are necessary to perform one or more of the essential functions of this position.

Creates documents, reports, etc. using a writing instrument or computer.

Enters and locates information on a computer.

Visually verifies and/or reads information.

Communicates effectively in person or by using telecommunications equipment.

Moves, lifts, carries supplies weighing less than 20 pounds without assistance.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this position. They are not intended to be an exhaustive list of all associated responsibilities, skills, efforts, or working conditions. Cedar Management Group reserves the right to change, amend, add, delete, and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of the business.

I have read and understand the essential functions for this position and certify that I have the ability to perform the essential functions of this position.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Physical Setting:

• Office

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Accounting: 1 year (Required)
• Accounts Receivable: 1 year (Required)
• Google Suite: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location:

• One location

Company's website:

• www.cedarmanagementgroup.com

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No

COVID-19 Precaution(s):

• Sanitizing, disinfecting, or cleaning procedures in place