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First Citizens Bank

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About

Who We Are

We've been helping families and businesses make more of their finances for 125 years. We've shared their dreams, helped make budgets work harder and built financial plans to last them the rest of their lives. And in that time, we've built a solid track record of service, stability and reliability.

Forever First

Forever First®. Those two words are at the heart of everything we do.

Forever First means remembering that banking is about people first and money second. It means having experienced bankers on hand for you to talk to when you need them.

Most of all, it's about making a commitment to be there for you. Through the years and across the generations. We understand the financial decisions you make today will shape the way you live for decades. And we plan to be there with you, every step of the way.

People First

Supporting Our Communities

In our line of work, people come first. That’s why we’re proud to lend our support to causes that help people in need. As a company, we work with organizations in the areas we serve to help them make our communities stronger. Our employees also donate hundreds of volunteer hours every year to causes close to their hearts.

In every region we serve, First Citizens and our employees give our support to cultural events and worthy causes that keep our communities strong.

At First Citizens Bank, we've been helping people do more with their money since 1898. We've grown a lot in the years since, but have never forgotten that financial decisions are life decisions. And that our work makes a difference for the people, businesses, and communities we serve—and for the associates on our team. As we like to say, money isn't everything, but so much depends on what you do with your money.

Our Purpose

Better banking. Better tomorrows.

The Way We Work

Long-Term Thinking: We build relationships that last with deeper learning and more effective ideas, solving problems and creating opportunities.

Service Excellence: We're dedicated to helping the people, companies, and institutions that rely on us, acting always with integrity, transparency, and respect.

Powerful Results: From our customers to our associates to our communities, we strive to create better outcomes and a better world.


First Citizens Awards and Honors

With a dedication to continuing a legacy of strength, stability, and long-term thinking, it's no surprise First Citizens finds itself ranked among the best of the best. We're committed to doing right by our customers and associates—not for the awards and accolades, but because it's the right thing to do.

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