LoanDepot
Founded in 2010 by mortgage industry innovator Anthony Hsieh, our company is focused on creating a straightforward mortgage experience that meets—and exceeds—your expectations.
Our company’s growth reflects the success of our customer-centric approach. In our first decade alone, we’ve grown to become the nation’s fifth-largest retail mortgage lender and the second-largest nonbank retail originator, funding more than $275 billion since inception. Today, our nationwide team of 6,0
00-plus members assist more than 27,000 customers each month.
Powered by Mello® Technology
Our top priority is delivering a digital mortgage experience that enables you to be served quickly and easily. Our proprietary mello® software platform powers every loan transaction, and, together with our Mello smart-loan—our end-to-end fully digital mortgage that can, in most cases, seamlessly and securely collect your income, employment, and asset information—we can ensure that your transactions with us are fast, straightforward and hassle-free.
You Are a Customer for Life
We want to be your lender for life, which is why we offer a wide variety of loan products, enabling our loan officers to find the ideal loan solution for your current and future financial needs. And, thanks to the loanDepot Lifetime Guarantee*, the next time that you refinance with us, you will not pay any lender’s fees.
We’re Here for You, Every Day, in Every Way
Our goal is to provide you with an exceptional level of care as we assist you in achieving your financial goals. To achieve that, we’ve assembled one of the best teams in the industry, who will provide you with the expert guidance you seek throughout your mortgage journey. Your confidence in us and satisfaction with our service are at the heart of everything we do.
You, our valued customer, are always our top priority.
We’re Also Here for Our Communities
Helping the communities in which we live and serve is one of our company’s core values. Most recently, we donated $3M to support individuals, families and children directly impacted by the COVID-19 pandemic, as well as first responders, healthcare workers, and support personnel. Throughout our 11-year history we have donated millions of dollars and volunteer hours to charities nationwide—and we will continue to do so, because we are deeply committed to the individuals and families we serve, and the communities in which we live and work.
Our Vision:
We make the American Dream of home possible.
Our Mission:
To be your lifetime partner through every step of your homeowners’ journey.
Our Values:
DEDICATED to the customer: Everything we do is focused on creating the best possible outcomes for our customers. We are relentless in our drive to exceed their expectations.
DARING in our pursuits: We are “all-in” with a focus on finding better, more engaging solutions and pushing the entire industry forward.
DYNAMIC in our actions: As a resilient and results-driven team, we operate with urgency and positive energy. If we hit a challenge or an obstacle, we say “Bring it on.”
DO what’s right: We treat others with respect and act with integrity, strengthening our communities and supporting one another. We invest in our people and value the collective efforts of the team.
The The
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